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Natural Nephrite jade Sphere Healing Crystal Stone Ball Best Quality
ITEM: Nephrite Jade Sphere Ball
WEIGHT: 300+gram
SIZE: 55 to 65 mm
QUALITY: A+
COLOR: Natural Color as shown in the pictures
Business Policy
Welcome to Prime Gems Mart! We are committed to providing you with a seamless and enjoyable shopping experience. Please review our policies below:
1. Shipping Policy
- Processing Time: Orders are processed within 1 business day. Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Method: We offer economy shipping exclusively. Delivery typically takes 11-23 business days depending on your location.- Shipping Restrictions: We ship to all locations except Israel. If you have any questions about shipping, please contact us before placing your order.
- Tracking: The tracking number will be updated on once your item is shipped. Please note that due to the nature of economy shipping, your parcel may occasionally take longer than the expected delivery time. If your item does not arrive within the expected timeframe, please do not immediately open an \"Item Not Received\" case. Instead, contact us directly via messaging, and we will provide full compensation if necessary.2. Returns and Exchanges- Return Window: Returns are accepted within 14 days of receipt. Please contact us within this period to initiate a return.
- Condition for Returns: Items must be returned in their original condition, with all tags and packaging intact. We reserve the right to refuse returns if the item is not in its original condition.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or an error was made on our part.
- Refunds: Refunds will be processed once the returned item is received and inspected. Please note that original shipping charges are non-refundable.
3. Payment Policy
- Accepted Payment Methods:We accept only ’s payment method. Payment is required at the time of purchase.- Sales Tax: Sales tax will be applied where required by law. The tax amount will be calculated at checkout.
4. Customer Service
- Contact Us: We respond to all inquiries within 3 hours. If you have any questions or concerns, please contact us via messaging.
- response: Your satisfaction is our priority. If you are happy with your purchase, please leave positive response. If you encounter any issues, please contact us before leaving response so we can address and resolve your concerns.
5. Privacy Policy
- Data Security: We are committed to protecting your personal information. Your details will be used solely for order processing and will not be shared with third parties.
6. Policy Changes- Updates: We reserve the right to update our policies at any time. Please review this section periodically for any changes.
Thank you for shopping with Prime Gems Mart! We appreciate your business and look forward to serving you.
